Introduction
This is the privacy statement of SPC (Smetsers PrecisionCleaning B.V.) and its affiliated entities (together “SPC”). Privacy is a core value at SPC; SPC prioritizes the protection of your privacy and is committed to maintaining your personal data safe. SPC is bound by the General DataProtection Regulation (GDPR) and will protect your personal information in accordance with the principles set out therein.
This privacy statement provides information about how SPC process personal data within our company and outlines your rights in relation to the processing of your personal data. As SPC strive to enhance our services on an ongoing basis, this privacy statement may be subject to updates.
This Privacy Statement applies to the processing of all personal data of website visitors, management teams, business partners, suppliers, experts, and other individuals in relationship to SPC.
With the continued visit of this website you accept these terms and you accept the use of cookies and other tracking systems, unless SPChas provided for another method of accepting cookies on our website.
Who is responsible for this website?
SPC is the specialist in advising and implementing high-quality surface treatments for the most demanding sectors. SPC is responsible for processing your personal data. Our headquarters are located at Hooge Zijde 15A, 5626 DC, Eindhoven, The Netherlands. If you have any questions concerning the processing of your personal data, please contact us at info@precisioncleaning.nl
By using our website, you may be directed to other websites. SPC is not responsible for the processing of your personal data on these websites, and therefore our privacy statement does not apply. For further information regarding the processing of your personal data by these organisations when you visit their website, please refer to the privacy statement on their website.
What is personal data?
SPC considers all information that relates to you andidentifies you personally, either alone or in combination with other personalinformation available to us, to be personal data. The processing of personaldata encompasses a wide range of activities, including but not limited to:gathering, storing, combining, transferring, or deleting data.
What personal data does SPC collect?
In the course of providing our services, SPC collects personal data. The specific types of personal data collected may vary depending on how our services are utilized. SPC collects and processes the following types of personal data:
• First name and surname
• Gender
• Address details
• Nationality
• Telephone number
• Emailadres
• IP address
• Location
• Website/digital information like activities on our website, internet browser and such.
• Financial information
• Chamber of Commerce numbers
• Other personal information that you have actively provided to us, for instance by providing information on our website, in (email) correspondence and/or over the telephone.
Purpose and basis for processing personal data
SPC processes personal information for the following purposes:
• To contact you via phone or email when necessary to provide our services.
• To send you our newsletter and/or brochure.
• To keep you informed about our products and services.
• To deliver goods and services and their applicable payments
• To analyze your behavior on our website to improve the user experience and better tailor our products and services to your preferences.
• To comply with legal requirements.
SPC processes personal information based on consent, contractual necessity, or legal obligation, as outlined below.
The six legal bases for processing personal information are:
1. Consent: the data subject has given explicit consent for processing their personal information for specific purposes.
2. Contractual necessity: processing is necessary to fulfill a contract involving the data subject, or to take steps at their request before entering into a contract.
3. Legal obligation: processing is necessary for the controller to meet a legal requirement.
4. Vital interests: processing is necessary to protect the vital interests of the data subject or another individual.
5. Public tasks: Ppocessing is necessary to perform a task in the public interest or to carry out official authority vested in the controller.
6. Legitimate interest: processing is necessary to pursue the legitimate interests of the controller or a third party, unless these interests are overridden by the data subject’s rights and freedoms, particularly when the data subject is a child.
Cookies
SPC uses functional, analytical and tracking (marketing) cookies on our website. The cookie is small, just a text file that is sent to the user's computer and stored there. The primary purpose of using cookies is to enhance and customize the visitor's experience on the site and to analyze and improve the functionality and content of the site. Information collected through cookies may also be used to target communications and marketing and to optimize marketing efforts. Cookies alone do not identify the visitor. However, information obtained through cookies may be associated by the user with information obtained in another context, such as when the user fills out a form on our website.
The following types of information are collected using cookies:
• Visitor's IP address
• The time of the visit
• Pages viewed, time spent on each page and online browser events
• The visitor's browser
• Your rights
• Identification (tracking cookies)
• Social media integrations for Facebook, LinkedIn, Instagram and Youtube.
Visitors to our website have the option of blocking the use of cookies at any time by changing their browser settings. Most browsers allow you to turn off the cookie function and delete cookies once they are stored. Blocking the use of cookies may affect the functionality of the site.
Google Analytics
The website collects usage statistics for the GoogleAnalytics service for the purpose of website monitoring, development andmarketing planning. The information collected is not personally identifiable toany user or individual. In addition, the site is used to collect audience anddemographic information (Google Analytics demographics), which may include theuser's age, gender, and subject area. You can change the settings related tothe collection of this information using your own Google account. If you wish,you can disable the Google Analytics tracking in your browser with an addendum.
To whom does SPC disclose your personal data?
SPC will not sell your information. Personal data collected by SPC may be transferred within the company if it is deemed necessary for legitimate business interests. In the interest of facilitating business operations, your personal data may be shared within SPC. SPC exchanges your data within SPC for administrative purposes, with the aim of creating a comprehensive overview of your contacts and contracts. SPC employees are authorized to access personal data only to the extent necessary to fulfil the specific duties associated with their role.
The following third parties may have access to your personal data, where relevant, for the provisioning of their products or services to SPC or to you:
• Software suppliers;
• Our financial advisors and operators, legal advisors, and auditors; and other third parties with whom SPC is required by law to share the personal data;
• Third parties relevant to the services that SPC provides, such as due diligence providers, business partners, experts, and other parties;
• Insurance companies;
• Regulatory bodies, government agencies, and law enforcement bodies;
Prior to when a third party processes your personal data for or on behalf of SPC, will enter into an agreement (Data Processing Agreement) with this third party, to set out the appropriate conditions subject to which the processing of personal data is allowed.
How does SPC safeguard your personal data?
SPC has implemented comprehensive measures to guarantee theconfidentiality and security of your personal data. SPC has implementedappropriate technical, physical, and organizational measures to protectpersonal data against accidental or unlawful destruction or loss, damage,alteration, unauthorized disclosure or access, as well as all other forms ofunlawful processing (including, but not limited to, unnecessary collection) orfurther processing. For example his website utilizes a secure internet connectionto send and process your data. You can verify this by observing the"https" designation in the address bar and the accompanying padlock.
How long does SPC safeguard your personal data?
SPC retains your personal information only for as long as necessary to fulfill the purposes for which it was collected. SPC will keep the information for a period of 5 years, after which SPC will request it from you again.
Automated Decision-Making
SPC does not use automated processing to make decisions thatcould have significant consequences for individuals. This refers to decisionsmade solely by computer programs or systems, without any human involvement(such as SPC employees).
How to exercise your rights regarding your personal data
You may request access, correction, restriction, portability, or removal of the data SPC processes at any time. If you have any questions regarding the processing of your personal data, please send a request to info@precisioncleaning.nl. To contact us by regular mail, please send your request to the following address:
SPC
Compliance Officer
Hooge Zijde 15A
5626 DC Eindhoven
The Netherlands
SPC is dedicated to working with you to achieve a fair resolution to any complaint or concern you may have regarding our processing of your personal data. Should you have any concerns regarding the processing of your personal data, SPC kindly asks that you contact us at your earliest convenience at info@precisioncleaning.nl. However, if you feel that SPC did not provide sufficient assistance or has not complied with applicable privacy rules, you have the right to file a complaint with the data protection authority through their website.
The Privacy Statement is subject to Dutch law. In the event of a dispute regarding these conditions, the court in the district where the collector has its place of business shall have exclusive jurisdiction, unless a legal exception applies. SPC is not liable for any failure, disturbances, difficulties, or interruptions in the functioning of the website, which may result in the website or any of its functionalities becoming temporarily inaccessible. SPC is not liable for any legal proceedings taken against you as a result of your use of the website or services accessible via the Internet, or for violating the terms of this privacy policy. SPC is not liable for any damages incurred by you or third parties or your equipment as a result of your connection to or use of the website. You will refrain from any subsequent legal action against SPC. In the event that SPC is involved in a dispute due to your use of this website, he is entitled to claim all subsequent damages from you.